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Plant Harmony and 
Increased Production 

A Study of Human 
Relationships in Industry 



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COPYRIGHTRD 1920 

BY 

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FOREWORD 



In these days of chronic labor unrest, the human 
factor, more than ever before, has a real bearing on 
normal industrial production. The problem of the 
human factor has always been present. The history 
of the world^s industry is replete with acute phases of 
workers' unrest. The introduction of machinery to 
do the work of human hands among the weavers of 
England caused poignant restlessness. 

Despite these periods, rapidly recurring in more 
malignant forms, little attention has been given to this 
human factor by industrial executives. The progress 
of recent years in more efficient management and 
organization has sometimes hindered and has seldom 
had an eflfect for good on the human problem. 

Here is the story of a service dealing with the 
human factor in industry. It has been tried and found 
capable of giving any industry all of its standard 
production, — "plus." 



THE STORY OF A SERVICE 
TO INDUSTRY 



Four men, each with years of experience in In- 
dustrial Problems, particularly with the humanitarian 
phase of these problems, brought together the Educa- 
tion and Experience and Conclusions gleaned from 
those years, to form a service for Industry. This is 
Calumet Service, functioning to increase industrial 
effectiveness. Each one of the four had in common a 
high reputation for integrity, a practical turn of mind 
and an understanding of the problems of employer and 
employe. Long consultation and experimentation re- 
sulted in Calumet Service. 

This is a service which is capable of giving any 
industry its normal production, — plus. Therefore the 
mathematical sign of addition is the talisman, the mark 
of the service of Calumet Service. 

Concisely, Calumet Service causes Increased 
Industrial Productiveness through the correct 
co-ordination and amelioration of the human forces 
involved, from the general manager down to the least 
of the laborers. 



Calumet Service is not a strike-breaking organiza- 
tion. Neither is it a detective agency. More correctly, 
Calumet Service is a Strike Preventing organization. 
It functions to harmonize labor in industr}^ — to reduce 
costly labor turn-over. 

Labor turn-over of necessity is an evil which will 
always be in industry. Just how costly it actually is 
depends on natural conditions surrounding the indi- 
vidual industry. What does a 48 hour shut-down cost 
your plant ? How many men must you hire in a year 
to maintain a unit of 100 at work ? That tells the 
story. Today, in many industries, it tells the story of 
an almost ruinious condition. Calumet Service can 
reduce it appreciably in your industry. 

Sabotage is not uncommon and is much feared 
in industry, as an index of worse things to come. 
Never within the m.emory of man has there been such 
a terrific waste in machinery and raw materials in in- 
dustry as today. Calumet Service reduces sabotage 
and production v/aste to a minimum. 

Competitors and other enemies and rivals in organ- 
ized business on the outside are not nearly as destructive 
as the agitator, the enemy within your industry. These 
enemies within commit moral sabotage more deadly to 
an industry than that in the accepted sense of the term. 
Calumet Service stops sabotage of industrial morale. 



Essential to a fair standard of production eflfective- 
ness, must be mutual understanding. Do you under- 
stand your men? Do your men understand you? There 
is scarcely one industry in a thousand in America today 
where "yes" could be answered to both questions. The 
answer "no" means chaotic conditions in production at 
a time when the highest production possible is needed 
from a patriotic, economic, as well as personal stand- 
point — from the view of the v/orker as well as the 
employer. 

In investigation, hundreds of cases have been found 
where the executive does want to understand his 
workers but does not dare to make the necessary 
advances. Too often the workers have misunderstood 
those advances. Calumet Services creates a mutual 
understanding, an industrial harmony, which means 
betterment for employer and worker. Calumet Service 
will show your workers that their interests are identical 
with yours, 

Calumet Service does not expect an industry to 
patronize its w^orkers. Calumet Service has been built 
upon the policy that paternalism in the commonly 
accepted sense of the term in industry, is a big mistake; 
paternalism is un-American and antagonistic to demo- 
cratic ideals. Invariably workers will not understand. 
Without understanding the best bonus system, the 
most constructive welfare work, the most considerate 
methods of plant operation may be misconstrued. The 
workers will sneer and say they are being bought. 
Calumet Service eliminates paternalism. 



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Briefly, Calumet Service creates greater industrial 
effectiveness in any industry by: 

1. Reducing Labor Turn-over. 

2. Eliminating Dis-satisfaction and Strife. 

3. Promoting Honest Effort. 

4. Decreasing Sabotage and Waste. 

5. Creating Industrial HsLvmony. 

6. Advising Intelligent Welfare Work. 

with the result of tremendously increased production 
on a profitable basis and its accompanying all-round 
humanitarian improvement. 



liomer L. Fergfusors, President of the United States 
Chamber of Commerce and President and General 
Manager 01 the Newport News Shipbuilding- and 
Dry Dock Company, says — 

"We men in Indastfy take an interest in the human element 
in Industry, Why? Because it has come to be recognized that 
the human element is an important element, and if you can get 
the right kind of boys and men and can have them properly 
trained, and can have them living and working under condition* 
that are satisfactory to them, the problem of actually operating 
them in a plant is a comparatively simple one. The management 
of men is the very keystone of this great structure of Industry. 

"******! will say that we have come to know that 
good business and high production and high moral character go 
hand in hand and that men are not only better citizens who 
recognize a law higher than tlieir own wills, but they are better 
workmen and they do better work." 



AN EVIDENCE OF FAITH 



This IS not the proper place, even if it were possible, 
to tell how results for which claim is made herewith, 
can be realized in your business or industry. If you 
are sufficiently interested, a Calumet Service repre- 
sentative will call upon you, at your own convenience, 
and discuss Calumet Service as it relates to your 
business. 

As an evidence of good faith, it is fair to state that 
Calumet Service stands ready to demonstrate in your 
own industry on a short-term basis that it can do what 
is claimed in the accompanying statement — and do it 
for you. 

Calumet Service 

309 Broadway, New York 



Welfare Department 



Separate and distinct from its regular system of 
operation, Calumet Service is prepared to provide 
any industrial organization with trained special- 
ists in the establishment of a welfare department, 
as well as profit sharing plans and the like — of 
proved worth and effectiveness. 



LIBRARY OF CONGRESS 



029 976 024 8 




The MARK of a SERVICE 

to 

INCREASE 

INDUSTRIAL EFFECTIVENESS 



KK.SL?'' CONGRESS 



029 976 024 8 





